FAQ

FAQ - ANSWERS TO FREQUENTLY ASKED QUESTIONS

Does Plastex have a factory outlet?

No, the factory outlet closed in 2023. The listed opening hours (e.g. 8–16) refer to the office and switchboard service hours. A factory outlet previously operated at this address (Venteläntie 12, Lohja), but products can no longer be bought on site. They are available from well-stocked stores around the country.

Washing plastic containers

Rinse with hot water before first use. Odours can appear in plastic containers for several reasons: the porous HDPE material often absorbs odours from the environment, or a stale smell can form inside the container if it is stored for a long time with the lid closed. This is only a sensory issue, no chemicals or particles are released from the containers, all our food-grade containers are made from food-safe raw materials with appropriate testing and certificates from the raw material manufacturers. Baking soda can be used to freshen a plastic container and remove discolouration, a good ratio is 1 litre of hot water and 2 tablespoons of baking soda. Follow this with a thorough rinse and then let it air out.

Getting water containers ready for use

The parts of a water container can sometimes loosen during transport or storage. It is worth checking that the tap's counter nut is properly tight, the counter nut is inside the container and tightens the tap against the container wall. The tap's conical blue lever part can rise up out of its housing. Check that it is down.

Transporting a full water container upright

Product information

All products are BPA-free. HDPE, the type of plastic used for freezer bottles, petrol canisters and water containers, is frost-resistant.

EKO products

Products made from recycled plastic, i.e. products with EKO in their name, are not intended for food use.